Frequently Asked Questions

To begin therapy, simply use our online intake form by clicking the button at the top of this page. Our team will guide you through the intake process, answer any questions, and schedule your initial consultation.

The intake process includes a brief assessment to understand your needs, insurance verification, and matching you with an appropriate therapist. This helps ensure you receive the best possible support.

Yes, you’ll be asked to complete an intake form and provide any necessary insurance information. These forms help us understand your background and preferences to offer tailored support from the start.

Appointment availability varies, but we strive to schedule initial sessions as soon as possible. Contact us for current availability, and we’ll do our best to accommodate your needs.

Eden Valley currently accepts a variety of insurance plans, including BCBS, MVP, CBA Blue, and Vermont Medicaid (Green Mountain Care + DR Dynasaur). We’re continually working to expand our accepted insurance providers to make our services more accessible. Please contact us for the latest information on accepted plans.

Yes, Eden Valley is committed to providing affordable mental health care. We offer a sliding scale for those who qualify based on income and financial need. Our team can help determine your eligibility for reduced fees during your initial consultation.

If your insurance does not cover therapy, Eden Valley offers self-pay options and can provide guidance on affordable payment plans. We’re happy to discuss flexible solutions to make therapy accessible for everyone.

To verify your benefits, please contact your insurance provider directly and ask about coverage for mental health services at Eden Valley. Our administrative team is also available to help you navigate the process and answer any questions.

Eden Valley provides a range of mental health services, including individual therapy, couples counseling, family therapy, and group sessions. We also offer specialized therapies for conditions such as anxiety, depression, and trauma. Reach out to info@edenvalleyvt.com with any questions.

Our therapists specialize in a variety of mental health issues, including anxiety, depression, PTSD, trauma, relationship issues, grief, and more. Eden Valley is here to help you overcome challenges and improve your mental well-being.

Yes, Eden Valley offers therapy services for all ages, including children, teens, and families. Our therapists are experienced in working with younger clients and can provide family therapy to support holistic healing.

We offer various workshops and group sessions that focus on topics like mindfulness, stress management, trauma recovery, and self-care. Group therapy sessions provide a supportive community to work through shared challenges.

You can book an appointment by using our online form application, by clicking the Support button at the top of this page. Our team will work with you to find a time that fits your schedule and aligns with your preferred therapist.

Eden Valley offers flexible hours, including some evening and weekend appointments, to accommodate various schedules. Contact us for specific availability.

Yes, we offer teletherapy for clients who prefer remote sessions. Teletherapy provides a convenient option for those who may not be able to attend in-person sessions.

You can reschedule or cancel a session by calling or emailing your therapist at least 24 hours in advance to avoid any cancellation fees. We understand that life can be unpredictable and aim to be as flexible as possible.

Yes, your privacy is our priority. Eden Valley adheres to strict confidentiality standards to protect your personal information, following HIPAA guidelines to ensure your sessions remain private.

We utilize secure systems to protect your information, including encrypted communications and private session notes, to comply with HIPAA and safeguard your confidentiality.

Sessions aren’t recorded without your consent, and details remain confidential. Therapists may discuss cases with supervisors in limited contexts, using initials or abbreviated names. Our team members sign strict confidentiality agreements, and no details are shared publicly except as required by law.

For minors, we maintain confidentiality while balancing the need for parental involvement. Our therapists will work closely with families to ensure both privacy and support for younger clients.

By appointment only with access code, Eden Valley is located at 95 College St, Burlington, VT 05401. While we don’t offer on-site parking, several nearby garages and paid street parking options are available. A shared handicap-accessible spot is available behind the building for those with accessibility needs.

Yes, our facility is fully accessible, featuring a wheelchair ramp, a spacious lobby, and an accessible bathroom on the first floor. Please reach out with any specific needs or questions, and we’ll be happy to assist.

Eden Valley provides a variety of resources, including articles, self-care tips, and mental health tools. Ask your therapist for access these resources and enhance your journey.

Our primary language is English, but we're open to discussing options to support non-English-speaking clients. We're also happy to assist with referrals to partner providers who offer additional language options for care.

Yes, we offer self-care resources, including mindfulness exercises, stress management techniques, and educational content. These tools are available on our website and in workshops.

We host various support groups and community events throughout the year, providing a space for individuals to connect, share experiences, and support one another. Please visit our workshops page, or contact our team for details.

Absolutely. If you require additional services beyond what we offer, our team can provide referrals to trusted specialists and resources to ensure you get the best support.

You can stay updated by subscribing to our newsletter, following us on social media, and checking our website regularly for announcements and event information.

Our therapists are licensed and experienced professionals with specialized training in areas like cognitive-behavioral therapy (CBT), trauma-focused therapy, and mindfulness practices. Each therapist brings expertise in helping clients through a range of mental health challenges. Meet our team on our About page.

Eden Valley’s therapists use evidence-based approaches tailored to each client’s needs. Common therapies include cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), trauma-informed care, and holistic modalities for comprehensive mental health support.

We carefully consider each client’s unique needs, preferences, and goals to match them with a therapist best suited to support them. Our intake process is designed to find the best therapeutic fit for each individual.

Yes, we understand the importance of a strong therapeutic connection. If you feel that a different therapist might be a better match, we’ll be happy to facilitate a change to ensure you feel comfortable and supported.

Yes, Eden Valley offers selective clinical internships for graduate and undergraduate students (and  in mental health fields. Our program is designed to maintain the highest standards of care and professional rigor, providing interns with hands-on experience, structured supervision, and exposure to evidence-based treatment practices. We seek interns who are committed to excellence and actively engaged in learning and growth. Please contact us to discuss availability and requirements. Learn more here.

We welcome referral partnerships with providers who share our commitment to exceptional client care. Our collaborative approach is designed to ensure comprehensive, quality care for clients, and we seek to build partnerships that align with our high standards and dedication to client outcomes. Please reach out to explore how we can build a productive, standards-driven referral relationship.

Eden Valley provides structured, high-standard clinical supervision for licensed and pre-licensed professionals. Our supervision focuses on skill development, ethical practice, and robust case management, tailored to foster professional growth and quality client care. We prioritize clinicians who are serious about developing advanced competencies in the field. Contact us to discuss supervision opportunities.

Absolutely. Our team provides consultation for clinicians seeking expert insight into complex diagnostic presentations, specialized treatment modalities, or nuanced client care strategies. Eden Valley upholds a rigorous approach to consulting, ensuring that our guidance supports best practices and enhances the quality of care across cases.

Yes, Eden Valley offers consulting on collaborative care practices that emphasize effective case coordination, ethical communication, and integrated treatment planning. Our consulting is designed for providers who value excellence in multidisciplinary collaboration and are committed to the highest standards of client-centered care.

Eden Valley’s consulting services also support clinicians in navigating contract negotiations, insurance processes, and billing. We maintain a transparent, integrity-driven approach, helping providers align their operations with professional standards that promote clarity, accountability, and best practices in practice management.

For inquiries about partnerships, consulting, or clinical support, please contact us at info@edenvalleyvt.com. Our team will connect you with the appropriate professional, ensuring that all engagements are aligned with Eden Valley’s commitment to exceptional care and high professional standards.